PRIVACY POLICY

This Application collects certain Personal Data from its Users.
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Data Controller
ID HORECA S.R.L.
Owner's email address: info@idrupercoffee.com

Types of Data collected
Among the types of Personal Data that this Application collects, either independently or through third parties, are: various types of Data; name; email; Cookies; Usage Data.

Complete details on each type of Data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed prior to the Data collection itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide it, it may be impossible for this Application to provide the Service. In cases where this Application specifically states that some Data is optional, Users are free to refrain from communicating such Data without any consequences on the availability or operation of the Service.
Users who are uncertain about which Data is mandatory are encouraged to contact the Owner.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves, unless otherwise stated, the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for third-party Personal Data obtained, published, or shared through this Application and guarantees that they have the right to communicate or disseminate them, thereby releasing the Owner from any liability towards third parties.

Methods and place of processing the collected Data
Processing methods
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the Personal Data.
The Data is processed using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to other parties involved in the operation of this Application (administrative, sales, marketing, legal, and system administration staff) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communication agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these parties may be requested from the Data Controller at any time.

Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following applies:

the User has given their consent for one or more specific purposes; Note: under some jurisdictions, the Data Controller may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. However, this does not apply whenever the processing of Personal Data is subject to European data protection law;
processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.
In any case, it is always possible to request the Data Controller to clarify the specific legal basis for each processing activity and, in particular, to specify whether the processing is based on law, required by a contract, or necessary to conclude a contract.

Place
The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the place of processing, the User may refer to the section containing details on the processing of Personal Data.

The User is entitled to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

The User can check whether any of the transfers described above are taking place by examining the section of this document regarding details on the processing of Personal Data or by asking the Data Controller using the contact details provided at the beginning of this document.

Retention period
Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User shall be retained until such contract has been fully performed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller shall be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or upon order of an authority.

Upon the expiration of the retention period, the Personal Data will be deleted. Therefore, once this period has expired, the rights of access, erasure, and rectification, as well as the right to data portability, may no longer be exercised.

Purposes of processing collected Data
The User’s Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to enforcement requests or actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Interaction with social networks and external platforms, Displaying content from external platforms, and Statistics.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Contacting the User
Contact form (this Application)
By filling in the contact form with their Data, the User authorizes the use of such Data to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.
Personal Data processed: email; name; various types of Data.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interactions and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services to ensure that the data processed on this Application is not linked back to the User’s profile.

Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services for interacting with the Facebook social network, provided by Facebook, Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy. Participant in the Privacy Shield.

Statistics
The services contained in this section enable the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics with anonymized IP (Google LLC)
Google Analytics is a web analytics service provided by Google LLC (“Google”). Google uses the Personal Data collected to track and examine the use of this Application, to prepare reports on its activities, and to share them with other Google services.
Google may use the Personal Data collected to contextualize and personalize the ads of its own advertising network.
This Google Analytics integration anonymizes your IP address. Anonymization works by shortening the Users' IP addresses within the borders of European Union Member States or other countries participating in the European Economic Area agreement. Only in exceptional cases will the full IP address be sent to Google servers and shortened within the United States.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and to interact with it.
This type of service might still collect web traffic data for the pages where the service is installed, even when users do not use it.


Google Fonts (Google LLC)
Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate such content into its pages.
Personal Data processed: Usage Data; various types of Data as specified in the service's privacy policy.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

User Rights
Users may exercise certain rights regarding their Data processed by the Owner.

In particular, the User has the right to:
withdraw consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details regarding the right to object are provided in the section below.
access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
restrict the processing of their Data. Under certain circumstances, Users have the right to restrict the processing of their Data. In this case, the Owner will not process the Data for any purpose other than storing it.
have their Personal Data deleted or otherwise removed. Under certain circumstances, Users have the right to obtain the erasure of their Data from the Owner.
receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
lodge a complaint. Users have the right to bring a claim before their competent data protection authority or take legal action.
Details regarding the right to object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to the processing on grounds relating to their particular situation.

Users are informed that, should their Data be processed for direct marketing purposes, they may object to such processing without providing any reason. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise rights
To exercise their rights, Users may direct a request to the Data Controller’s contact details provided in this document. Requests are submitted free of charge and addressed by the Data Controller as soon as possible, and in any case within one month.

Cookie Policy
This Application uses Tracking Tools. To learn more, the User may consult the Cookie Policy.

Further information on processing
Legal defense
The User’s Personal Data may be used by the Data Controller in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services by the User.
The User acknowledges that the Data Controller may be required to reveal Data upon request by public authorities.

Specific notices
At the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interactions and which may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details provided.

Response to “Do Not Track” requests
This Application does not support “Do Not Track” requests.
To determine whether any third-party services used support them, the User is advised to consult their respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, within this Application and/or – as far as technically and legally feasible – by sending a notice to Users via any contact information available to the Controller. Users are therefore advised to check this page frequently, referring to the date of the last modification indicated at the bottom.

Should the changes affect processing activities based on consent, the Controller shall collect the User’s consent again, where necessary.

Legal information
This privacy policy has been prepared based on provisions of multiple legal systems, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy applies exclusively to this Application.